IATA Travel and Tourism Consultant Course
About Course
Study popular tourism destinations and improve your sales skills with IATA's Travel and Tourism Consultant course, to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and gain the skills to process ticket exchanges and reissues. Improve your sales skills to successfully turn prospect and existing customers into returning customers and learn how to understand how industry regulations affect your travel operations.
Course Objective
Upon completing this course you will have the skills to:
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Identify and consult on popular international travel and tourism destinations
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Advise on modes of transportation, accommodation and tours
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Apply IATA resolutions that apply to accredited travel agencies
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Construct complex fares and manage changes to electronic tickets
Course Content
The key topics that are covered during this course include:
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Sales techniques
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Airfare construction and ticket exchanges/ reissuance
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Travel industry laws and regulations
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Tour, luxury and group travel options
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Accommodation (other than hotels)
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Social media marketing
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Foundation in Travel and Tourism graduates
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Retail, home-based and niche travel consultants
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Reservations, marketing and sales personnel
Course Exam & Certification
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Exam Method: Online exam
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Exam Format: Multiple Choice questions
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Number of questions: 80
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Time Allowance: 2 hours
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Passing Grade: 65% correct answers
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Distinction Grade: 85% correct answers
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Number of exam attempts: 2
Certifications
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An IATA & KHDA Certificate is awarded to participants successfully passing the final exam.
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Dangerous Goods Regulations Certificate will be awarded which is approved by the Federal body of UAE General Civil Aviation Authority {GCAA}
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Internship at Ras Al-Khaimah International Airport, UAE