IATA Quality Management Systems (QMS) Fundamentals (e-learning) Course
About Course
This course will provide you with the fundamental knowledge needed to work with Quality Management Systems (QMS). It is designed to equip you with the basic knowledge on quality, QMS, ISO and the latest trends in integrated management systems. You will develop the necessary know-how and confidence required to help your organization build or improve their QMS and thereby increase the organization’s ability to identify, measure, control and improve its effectiveness.
Course Objective
Upon completing this course you will have the skills to:
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Outline the evolution of quality and the ISO 9000 Quality Management Standards
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Summarize the plan-do-check-act (PDCA) methodology
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Relate the 7 Principles of Quality Management to actionable behaviors
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Highlight IATA’s common approach to quality assurance in IOSA, ISAGO and ISSA
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Explain the concept of Just Culture
Course Content
The key topics that are covered during this course include:
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The evolution of quality and ISO
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Quality management methodologies
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Structure and content of an ISO-compliant Quality Assurance program
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IATA’s approach to quality using IOSA, ISAGO, and ISSA
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Just Culture
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Entry-level practitioners in quality and audits
Course Exam & Certification
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Exam Method: Online exam
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Exam Format: Multiple Choice questions
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Number of questions: 20
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Time Allowance: 75 Minutes
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Passing Grade: 70% correct answers
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Number of exam attempts: 2
Certifications
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An IATA & KHDA Certificate is awarded to participants successfully passing the final exam.
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Dangerous Goods Regulations Certificate will be awarded which is approved by the Federal body of UAE General Civil Aviation Authority {GCAA}
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Internship at Ras Al-Khaimah International Airport, UAE